Refund Policy

Last Updated: June 1, 2024

At AI Course Academy, we want you to be completely satisfied with your purchase. This Refund Policy outlines when and how you can request a refund for our courses.

Lifetime Access Plan

We offer a 30-day money-back guarantee for our Lifetime Access plan. If you are not satisfied with your purchase for any reason, you can request a full refund within 30 days of the purchase date.

Eligibility Requirements

To be eligible for a refund on the Lifetime Access plan:

• The refund request must be made within 30 days of the original purchase date
• You must provide your order number and the email address used for the purchase
• You must provide a reason for the refund request (for quality improvement purposes)

Weekly Access Plan

Due to the short-term nature of the Weekly Access plan and the immediate access provided to all course materials, this plan is non-refundable once access has been granted.

However, if you experience technical issues that prevent you from accessing the course content, please contact our support team immediately, and we will work to resolve the issue or provide appropriate compensation.

How to Request a Refund

To request a refund, please contact our support team at [email protected] with the following information:

• Subject line: "Refund Request - [Your Name]"
• Your full name
• Order number
• Email address used for purchase
• Date of purchase
• Reason for requesting a refund

Refund Processing

Once your refund request is received and verified, our team will process it within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

Please note that depending on your payment provider, it may take an additional 5-10 business days for the refunded amount to appear in your account.

Exceptions

We reserve the right to deny refund requests that:

• Are made after the 30-day period for the Lifetime Access plan
• Show evidence of fraud or abuse
• Violate our Terms of Service
• Request refunds for the Weekly Access plan after access has been granted

Course Access After Refund

Once a refund is processed, your access to the course materials will be revoked. This includes all videos, downloadable resources, and the course community.

Contact Us

If you have any questions about our Refund Policy, please contact us at:

Email: [email protected]
Phone: 1-800-AI-LEARN
Address: 123 AI Street, Tech City, TC 12345